Care Inspectorate Wales are the independent regulator of social care and childcare in Wales. They register, inspect, and take action to improve the quality and safety of services for the well-being of the people of Wales.
When you’re looking for a childcare provider, we recommend that you check their CIW report to ensure your child receives good quality care.
CIW has guidance on choosing care
It provides information and tips from CIW inspectors to help you when choosing a care service.
If you’re concerned about your childcare provider, speak to them directly about it. This will often solve most problems. If you’re not satisfied with the outcome, ask about their complaints procedure.
The CIW also offer advice about how to raise a concern about a care service in Wales.
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